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If you’re in the market for used Ishida weighers or other used packaging and processing machinery, you’ve probably come across the option to buy either used or refurbished. You might think that these two classifications mean you’re getting the same quality of product, but that’s not quite the case. There are some things you should know before committing to a purchase, to ensure that you get the best machinery for your money.

What’s the Difference?

The difference between used equipment and refurbished equipment is simple: while both have been pre-owned and used, refurbished equipment has been fixed, cleaned, and readied for a long life, while used equipment is more of a gamble in terms of what you’re getting. Used my offer a slightly lower price than refurbished, but it’s also not a guarantee that what you’re buying is going to be in top-quality condition when you get it. Whether you’re concerned about simply saving a few dollars (generally, the cost difference between used and refurbished products is nominal) or just want the best quality product, one of these conditions is the obvious better choice.

Which One Is Better Than The Other?

In most cases, refurbished machinery from a reliable packaging equipment company will be a better investment than simple used machinery. Generally, companies who take the time to refurbish their machinery before reselling it have a vested interest in keeping their customers happy. Used sellers may only care about making the fastest dollar, and if you ever have problems with the machines you buy, you might be out of luck. Purchasing refurbished equipment means you’re getting a top quality product, probably from a brand name that you know and trust, and you’re getting customer service along with it. If you have any questions, concerns, or issues with the machines you buy, the company you purchased from will be there to help.

When you need to eventually replace all of the equipment in your workspace, but don’t have the funds to do it all at once, purchasing used packaging and processing machinery is a way to get the job done sooner. There are plenty of benefits of purchasing used and refurbished machines, aside from the cost difference/money saving aspect. Speed up the process of replacing the equipment in your workspace by purchasing refurbished machines and parts, and enjoy the added benefits of doing so.

Customer Support

When you purchase used Matrix machinery or other recognized brands, you’re not only getting reliable equipment, but support from the company you buy from. When you purchase refurbished packaging machinery, you’re buying from a vendor who has shown they care about the quality of the things they sell, which can be an indication of their willingness to help you with any issues you may have with the product after it is in your facility. Have questions about how something works or a potential problem? The customer support staff will likely have working knowledge of the products they sell, so they’ll be able to help you better than a company whose only concern is turning a profit.

Top-Quality Brands

When you’re trying to replace equipment quickly, you don’t have to settle for lesser brands—purchasing refurbished machinery allows you to stick with the brands you know and trust while staying within your budget. Whether you’re looking for used Matrix machinery, Combi scales or weighers, or any other brand you’re used to working with, you can realize your dream of replacing your old, worn out machinery sooner by choosing refurbished. You still may have to do things one piece at a time, but you’ll be able to do so while still reaping the benefits of having the brand names you prefer in your workshop.

Purchasing packaging equipment doesn’t mean you automatically know everything about the machines. If you have questions about the products you’ve got in your workspace, how do you go about getting them answered? There are a few different ways for shop owners and managers to become educated to the fullest extent, and they reach beyond just reading the machine’s manual or calling the manufacturer.

Attending Workshops and Training Classes

When you want to be well-versed in how equipment like used Bilwinco scales work and how you should use them, as well as how to troubleshoot when there are any problems that come up, attending training classes that teach how to work the machines is helpful. The better you know how to use a machine, the better you can explain the processes to your staff, as well, which of course leads to a team of knowledgeable, productive employees.

Purchasing from Companies Who Provide Customer Support

Another option for being sure you know all you need to about the machinery you’re using is to purchase from a company that’s invested in making sure its customers know what they’re working with. Vendors that sell used packaging and processing machinery, especially refurbished models, will generally take a more vested interest in making sure that their clients are satisfied with their purchase. Customer satisfaction includes knowing how to best use the product they’ve purchased, and when purchasing equipment, make sure that the support staff at the business you’re purchasing from will be available to help you if you need. The packaging equipment company should be willing to provide help and answer any questions you may have about their machines. Making sure that help will be available if you need it is imperative, especially if you’re buying a brand of machine you’re not familiar with, since you may have to learn new processes.

Educating yourself is a great starting point when it comes to getting the most out of your machinery, but it’s also helpful to be able to go back to where you purchased from and ask for their help, as well.

We all know the old saying, “Time is money.” In your facility, are you getting the most out of your packaging equipment? Or could your employees benefit from a little bit of training so that they know how to better use the machinery, which might result in higher productivity rates? What are some ways you could be packaging more of your product and turning better profits?

Staff Training and Education

If your staff is slow at using the machinery in your workplace, it could be because they’re not trained well enough to be comfortable with their jobs. You can remedy this situation by sending them to training workshops or by contacting the company you purchased the equipment from to see if they have any training or education tips for their machines. Many vendors want to keep their customers satisfied and as such, will have solutions that help business owners get the most out of their investments. If you’ve purchased used Woodman equipment, but your staff is used to another brand of machinery, these training courses can be especially helpful on getting them up to speed.

More Equipment, If Possible

If you have the room and budget for it, purchasing more equipment for your facility can be another, albeit more obvious way to increase your output. Buying used packaging and processing machinery may not be as cost-prohibitive as you think. With refurbished machinery and parts, can still get the brand names you know and trust, as well as the customer support you need when you buy packaging equipment. If you’re looking for the best way to significantly increase productivity within your facility, having the machinery available to work on multiple projects at once is the most effective way. Of course, this isn’t an option for everyone, but if you have the space and room in your company budget, the difference in output can be significant.

Making sure your staff has adequate resources, from knowledge to machinery, can make a big difference in how much product gets packaged in your facility.

When you work in a packaging plant, productivity relies on the machinery within the space working smoothly and without issue. As many business owners know, however, that’s not always the situation. When there are problems with machines, work can all but come to a halt—so what do you do when you have a problem and need answers now?

Contact Your Machine Supplier

When you have a problem or need troubleshooting help, a great first step is to contact the company you purchased the machinery from. Whether you need help with used Combi scales, Yamato scales, or any other brand, the packaging equipment company you purchased machinery from should be able to help you with any issues that come up. After all, they likely want to keep you satisfied as a customer, and helping you with troubleshooting, repairs, or even further training with something they sold you. Making sure you purchase equipment from vendors who provide great customer support and who will be willing to help you with problems, repairs, training, or any other questions you might have about a product after your purchase.

Consider Refurbished Parts and Machines

If a product you currently own and use is beyond repair and you have to replace it, a smart thing to do is to purchase used or refurbished equipment. Refurbished machinery has been used, yes, but the company selling it has also taken the time to clean, fix, and restore it to excellent quality. So even though the price is lower and it has been pre-owned, you’ll still get a reliable, top-quality piece of machinery. What’s better, companies that specialize in selling refurbished packaging machinery are usually invested in their products, since they spent the time refurbishing them, as well as their customers’ satisfaction and thus will want to help you out if you have any questions about the purchase.

When your company is working on projects that require custom-shaped packaging , you’re faced with purchasing machinery and replacement parts that you need to be efficient but also cost-effective, so as to not cut into your bottom line. One way of accomplishing these goals is by choosing to buy used packaging equipment. Some companies may be nervous about doing so, but in reality, refurbished equipment provides your business with serious, lasting benefits.

Brand Names for Less

One misconception is that purchasing used products means you have to settle for less-than-ideal quality. This is not true. When you buy used, you have the choice to get name brands you trust, like used Hayssen equipment. From combi scales to forming tubes, you’ll save on the parts you need for most projects. You don’t have to sacrifice quality and efficiency when you’re on a budget. Check out what some of the options are for purchasing used machinery parts, and move forward from there. You and your business could save a lot of money by buying used or refurbished parts. The key? Working with a supplier that you can trust, and is staffed by experts in the field.

Quality Products

Some business owners may be concerned that used packaging equipment won’t last as long as purchasing new equipment. The reality is that when companies offer refurbished and used parts, they’ve been fully inspected and serviced to ensure that they’ll work just flawlessly in your machines. Name brands don’t want their quality put into question, so it’s in the best interest of retailers to offer top-quality products that will live up to customers’ expectations. The company you buy used Hayssen equipment or used equipment by other brands from will be able to direct you in the best way to integrate those parts without compromising the efficiency of your production line.

The next time you have to purchase parts for your machining line, remember the distinct advantages of choosing used packaging equipment. By choosing used and refurbished equipment, you get the quality you’re looking for at a highly competitive price.