When you work in a packaging plant, productivity relies on the machinery within the space working smoothly and without issue. As many business owners know, however, that’s not always the situation. When there are problems with machines, work can all but come to a halt—so what do you do when you have a problem and need answers now?
Contact Your Machine Supplier
When you have a problem or need troubleshooting help, a great first step is to contact the company you purchased the machinery from. Whether you need help with used Combi scales, Yamato scales, or any other brand, the packaging equipment company you purchased machinery from should be able to help you with any issues that come up. After all, they likely want to keep you satisfied as a customer, and helping you with troubleshooting, repairs, or even further training with something they sold you. Making sure you purchase equipment from vendors who provide great customer support and who will be willing to help you with problems, repairs, training, or any other questions you might have about a product after your purchase.
Purchase Better Packaging Machines or Consider Refurbished Parts and Machines
If your packaging machinery isn’t doing what you need it to, it may be time to upgrade. Think that’s impossible? It may not be as out of reach as you think. Considering used replacement packaging machinery can save your business a lot of money while still allowing you to purchase newer and more efficient machines.
Refurbished machinery has been used, yes, but the company selling it has also taken the time to clean, fix, and restore it to excellent quality. So, even though the price is lower and it has been pre-owned, you’ll still get a reliable, top-quality piece of machinery. What’s better, companies that specialize in selling refurbished packaging machinery are usually invested in their products, since they spent the time refurbishing them, as well as their customers’ satisfaction and thus will want to help you out if you have any questions about the purchase.
Repair the Machines You Already Have
On the other hand, if you don’t need new machinery, but your existing packaging equipment isn’t working quite right, it may need to be repaired or need routine maintenance. Bringing in a repair service is an easy thing to do and can get your machinery back in working order faster than you think. To prevent problems from arising before it’s too late, consider scheduling preventative maintenance services. You wouldn’t let your car go for too long without an oil change, and packaging machinery should be treated with the same care. Maintain it, and it’ll last you for years to come.
Call in Training Specialists
If the issue is that your employees aren’t well versed in how to use the machines, that’s an easy fix. At High Performance Packaging, we’re glad to offer training services for all of our machinery, so that you and your employees can get the most out of your investment. We offer training for machines including:
- Combination Weighers
- Auger Fillers
- Liquid Filling Equipment
- Vertical and Horizontal FFS
- Tray Packing
- Cartoners
- Blister Packs
- Overwrappers
- Case Erecting/Case Packing
- Depalletizers/Palletizers
For improving your packaging line, contact High Performance Packaging.












Packaging machinery is complicated—there’s no way around that. Purchasing new machinery has the potential to slow down your production, particularly if your employees are not well versed in how to use it. Training can take some time, but if you don’t know how to train the employees on the new machinery, you may be stuck. Thankfully, when you purchase used packaging equipment from High Performance Packaging, you get the additional benefit of our training programs.
Used and refurbished machines are going to cost less than their new counterparts. That not only means that you’ll save money, but also that you have the potential to purchase better machinery—higher end brand names at more manageable prices, due to their refurbished status. You’ll still be getting the same great product, however, and since you’re spending less per machine, you may even be able to expand your production line. This could lead to additional possible production, which could mean more sales, more success. Being able to purchase more machinery for a lower overall cost puts expanding your business well within reach.
If you’re purchasing used machinery to replace your current packaging line or to add more efficiency, using the same film as you did on the previous machinery for packaging may no longer be the best option for the specific machine you are buying. A slightly different width, length, or film type may mean a more efficient packing line, depending on the type or brand of machine you’re using. That doesn’t necessarily mean that your original product will have to be gotten rid of or thrown out, just that there may be a more efficient option that you can switch to when it’s most convenient for your business. It pays to discuss the options with different manufacturers if you can, or a company that sells multiple brands. This way, you can get a good idea of what will work best on your machinery.
